The Winners Have Been Announced

CX Awards celebrates the very best of these solutions and the people who turn such visions into reality. In doing so, they shine a light on some of the very best innovators that the industry has to offer. With help from our judging panel of veteran analysts, practitioners, and consultants, we waded through more than 100 excellent entries, pinpointing the worthiest winners.

Watch the show on demand now.

Welcome to CX Awards

CX Awards is a global awards event that celebrates Customer Experience Awards including; Contact Centre, CRM, Artificial Intelligence and more.

Launching for the first time in 2022, CX Today, CX Today has created a dedicated awards on the back of demand from the industry.

We plan to recognise the immense talent within the industry at a time when businesses have a great opportunity to help customers to transform during challenging trading conditions.

The CX Awards is a fully digital awards event and will create the same brand recognition and industry buzz without attracting the normal costs of getting involved in an awards event.

Key Dates

26/11/2021
Entries open

14/01/2022
Entries Close

04/02/2022
Finalists Announcement

17/02/2022
The ceremony begins

26/11/2021
Entries open

14/01/2022
Entries Close

04/02/2022
Finalists Announcement

17/02/2022
The ceremony begins

Judges

Robin Gareiss

CEO & Principal Analyst

Metrigy

Julie Tano-Lawson

Owner and Senior Consultant

Cabinet-Conseil CX

Martin Hill-Wilson

Customer Experience Consultant

Brainfood Consulting

Michael Fauscette

Founder, CEO and Chief Analyst

Arion Research

Jaimy Szymanski

Industry Analyst & Founding Partner

Kaleido Insights

Nerys Corfield

Global Contact Centre Consultant

Injection Consulting