# CX Awards 2026

> Where CX Excellence Earns Its Name. The independent awards program from CX Today recognizing excellence in customer experience technology and practice. Entries open 2026-07-28, close 2026-09-30; finalists announced October 22, 2026; winners celebrated November 3, 2026.

## Key facts

- Program: CX Awards 2026 (Where CX Excellence Earns Its Name)
- Chair of Judges: Rob Wilkinson
- Entries open: 2026-07-28
- Entry deadline: 2026-09-30
- Judging window: October 8–14, 2026
- Finalists announced: October 22, 2026
- Winners announced / final event: November 3, 2026
- Entry pricing: £550 per entry; 3-for-2 bundle £1100. Individual and end-customer categories are free to enter.

## Pages

- [Home](https://awards.cxtoday.com/)
- [Award categories](https://awards.cxtoday.com/categories)
- [How to enter](https://awards.cxtoday.com/how-to-enter)
- [Judging panel & chair](https://awards.cxtoday.com/judges)
- [About the CX Awards](https://awards.cxtoday.com/about)
- [/founder-story](https://awards.cxtoday.com/founder-story)
- [Contact](https://awards.cxtoday.com/contact)
- [/press](https://awards.cxtoday.com/press)
- [Privacy policy](https://awards.cxtoday.com/privacy)
- [Terms & conditions of entry](https://awards.cxtoday.com/terms)

## Award categories

### Core Layer

- [Best CX Solution (Large)](https://awards.cxtoday.com/categories/best-cx-solution-large)
- [Best CX Solution (Small-Medium)](https://awards.cxtoday.com/categories/best-cx-solution-small-medium)
- [Best Contact Center Solution (Large)](https://awards.cxtoday.com/categories/best-contact-center-solution-large)
- [Best Contact Center Solution (Small-Medium)](https://awards.cxtoday.com/categories/best-contact-center-solution-small-medium)
- [Best CRM and Customer Data Platform](https://awards.cxtoday.com/categories/best-crm-and-customer-data-platform)
- [Best Workforce Engagement Solution](https://awards.cxtoday.com/categories/best-workforce-engagement-solution)
- [Best Analytics and Insight Platform](https://awards.cxtoday.com/categories/best-analytics-and-insight-platform)
- [Best BPO Provider](https://awards.cxtoday.com/categories/best-bpo-provider)
- [Best CPaaS Platform](https://awards.cxtoday.com/categories/best-cpaas-platform)
- [Best CX Alliance](https://awards.cxtoday.com/categories/best-cx-alliance)

### Transformation Layer

- [Best AI-Powered CX Solution](https://awards.cxtoday.com/categories/best-ai-powered-cx-solution)
- [Best Automation & Orchestration Platform](https://awards.cxtoday.com/categories/best-automation-and-orchestration-platform)
- [Most Innovative CX Technology](https://awards.cxtoday.com/categories/most-innovative-cx-technology)

### Trust Layer

- [Best Data Platform for CX](https://awards.cxtoday.com/categories/best-data-platform-for-cx)
- [Best Privacy and Compliance Solution](https://awards.cxtoday.com/categories/best-privacy-and-compliance-solution)
- [Best CX Infrastructure Provider](https://awards.cxtoday.com/categories/best-cx-infrastructure-provider)

### Engagement & Advocacy

- [Best CX and Marketing Alignment](https://awards.cxtoday.com/categories/best-cx-and-marketing-alignment)
- [Best Community and Peer Engagement Platform](https://awards.cxtoday.com/categories/best-community-and-peer-engagement-platform)
- [Best Employee Advocacy Platform](https://awards.cxtoday.com/categories/best-employee-advocacy-platform)

### People & Momentum

- [CX Leader of the Year](https://awards.cxtoday.com/categories/cx-leader-of-the-year) — free to enter
- [Rising Star in CX](https://awards.cxtoday.com/categories/rising-star-in-cx) — free to enter
- [CX Transformation of the Year](https://awards.cxtoday.com/categories/cx-transformation-of-the-year) — free to enter

### Enterprise Impact

- [Best Customer Experience Innovation with Measurable ROI](https://awards.cxtoday.com/categories/best-customer-experience-innovation-with-measurable-roi) — free to enter
- [Customer Experience Team of the Year](https://awards.cxtoday.com/categories/customer-experience-team-of-the-year) — free to enter
- [Best Use of AI by a CX Team](https://awards.cxtoday.com/categories/best-use-of-ai-by-a-cx-team) — free to enter

## Optional

- [Sitemap](https://awards.cxtoday.com/sitemap.xml)
- [Contact the team](mailto:awards@cxtoday.com)